Last month I got a new computer, printer, and camera. Yesterday the monitor had to go back to the store because the brightness control didn’t work. I have had computers since 1983, and the first thing I ever did when setting them up for use was to adjust the brightness of the screen. The manufacturers insist upon having white backgrounds on much of the content, but there was always the option to turn down the brightness by using the control button.
So in a search for the control that I knew had to be there, finally found the controls, and set out to change the brightness. So I went online and asked google how to change the brightness. Easy…they told me…giving detailed instructions. Nope. Then checked the discussion pages….the people who say stuff about their frustrating experiences with their new computers. In a nutshell, they followed the instructions, to no avail…gave up.
After convincing myself that the brightness control on my monitor did not work, I turned to my second plan of attack—the first being to solve the problem myself—which involved asking my daughter, who is something of a computer guru, to look at it and tell me what I was doing wrong. She arrived, and conducted a search of her own, trying all the tried and true tricks that a neophyte like me would not know.
Finally, daughter arrived at the point where I had given up and her opinion was that the control system was not working. So, we went off to BestBuy, where the GeekSquad woman ran the monitor through its paces and arrived at exactly the same conclusion that we had reached—the thing did not work!
All ended well though—I paid an extra $30.00 and got a new monitor. It’s about an inch larger screen than the one it replaces. The brightness control works…and the controls themselves can be manipulated easily and efficiently without standing on my head to find the control board.
Now…I am having a problem getting the CD with the instruction booklet for the monitor to download. I know the CD drive works because I tested it last week. But this won’t be a major issue, because I DO know enough German to read the on-screen directions if I need to make other adjustments. Sprechen zie kleine bissel deutsch, so I’ll manage until I have the wits to adjust the language.